Great Customer Service from SPOT
My third SPOT Tracker just up and died on me two weeks ago. I bought it from Best Buy and I have the feeling it was an early production model that had been sitting on the shelf for a long time.
Last week I called the nice people at SPOT and related my saga. The gave me an RMA to return the device.
But, two days later, before I could even get mine in the mail, a brand new orange SPOT arrived by UPS.
SPOT IV is happy and pinging away. You can follow me when I’m out cycling or motorcycling at http://bit.ly/PCAwarenessGuy. If you find me and hit me with the phrase “Got PSA?”, you can win prostate cancer awareness points.
Warm regards, Robert